Tim Davie started his new job as Director General of the BBC last week and amongst the many items in his in-tray will be what to do next with the BBC iPlayer. That was the focus of this OTT Question Time too where, together with Gulliver Smithers, CTO of RampRate and former VP Product Development at BBC Worldwide, Stuart Cleary, Chief Commercial Officer at Zattoo and Nathalie Lethbridge, Founder of Atonik Digital, we discussed:

  1. Who’s watching iPlayer now by age, gender, programming and device
  2. The relative importance of attracting younger demographics to the platform
  3. The philosophical differences between catering for “audiences” vs. “customers”
  4. MyBBC, gathering data and CRM
  5. The relationship between iPlayer, Britbox and the major SVODs
  6. And whether iPlayer can ever be more than a catch-up service

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ABOUT KAUSER KANJI

Kauser Kanji has been working in online video for 19 years, formerly at Virgin Media, ITN and NBC Universal, and founded VOD Professional in 2011. He has since completed major OTT projects for, amongst others, A+E Networks, the BBC, BBC Studios, Channel 4, DR (Denmark), Liberty Global, Netflix, Sony Pictures, the Swiss Broadcasting Corporation and UKTV. He now writes industry analyses, hosts an online debate show, OTT Question Time, as well as its in-person sister event, OTT Question Time Live

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