Since 1999 TiVo has been leading the world in user experience solutions for digital video recorders. In this session, Charles Dawes will share insights from the company in how they developed their latest generation of the iconic TiVo UX for a new set of customer requirements that extend to other devices (including OTT) and new user behaviours like binge watching. He’ll also tell us how the team at TiVo has built upon new discovery technologies which allows them to accurately predict what your viewers are most likely to watch, increase the breadth of their content consumption and give them the opportunity to trade up to something better when previously they might have said “there’s nothing on TV for me…”